Returns & Exchanges

At Careless, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to make the process as effortless as the fashion we create.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all labels and tags are still attached and the garments are in pristine condition.

3

Ship It Back

Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing